Warranty and service.

Every product carries the manufacturer's written limited warranty. Our Texas team handles service and claims.

Ask for the written warranty for your exact model before you buy, and we will walk you through it line by line.

Warranty questions.

How do I start a service request?

Call or text us with your model, serial number, a description, and a photo or short video. Include any error code on the display.

Do I need to register my tub?

Yes. Follow the registration steps in your warranty papers by the deadline listed. We can help at delivery.

Does the warranty transfer if I sell my house?

Check the transfer terms in your written warranty. Do not assume coverage transfers.